Conditions d’utilisation
TERMS OF SERVICE
Last updated: September 4, 2026
Welcome to VENATH™.
These Terms of Service govern your access to and use of the VENATH™ website, as well as your purchase of products through our online store.
By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service.
1. ABOUT VENATH™
VENATH™ is an online store offering beauty, personal-care, and wellness products.
Throughout these Terms of Service, the words “VENATH™,” “we,” “us,” and “our” refer to the operator of the VENATH™ online store.
2. USE OF OUR WEBSITE
By using our website, you agree to use it only for lawful purposes and in accordance with these Terms.
You agree not to:
- Use the website for fraudulent or unlawful purposes
- Attempt to gain unauthorized access to our systems
- Interfere with the security or operation of the website
- Copy or reproduce our content without permission
- Upload malicious software or harmful code
- Impersonate another person or business
- Misuse our products, website, or services
We reserve the right to restrict or terminate access to our website if these Terms are violated, where permitted by applicable law.
3. PRODUCTS AND PRODUCT INFORMATION
We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed on our website are accurate and up to date.
However, the appearance of a product may vary slightly from images displayed on your screen due to lighting, photography, manufacturing variations, or device settings.
We reserve the right to:
- Correct errors or inaccuracies
- Update product information
- Change product prices
- Modify product specifications
- Limit product availability
- Discontinue products
Such changes may be made at any time without prior notice, subject to applicable law.
4. ORDERS
When you place an order through our website, you are submitting a request to purchase the products selected at the price displayed at checkout.
After placing your order, you may receive an order confirmation by email.
An order confirmation does not necessarily mean that the order has been accepted and shipped.
VENATH™ reserves the right to refuse or cancel an order when reasonably necessary, including in cases involving:
- Product availability issues
- Incorrect pricing or product information
- Suspected fraudulent activity
- Incorrect customer information
- Technical errors
- Unusual or suspicious purchasing activity
If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.
5. PRICES AND PAYMENT
All prices are displayed in the currency indicated on our website or at checkout.
Prices may change at any time.
The applicable price for your order is generally the price displayed at the time you complete your purchase, subject to obvious pricing errors and applicable law.
Payments are processed through the payment methods made available at checkout.
VENATH™ does not generally store your complete payment-card information when payments are processed through third-party payment providers.
6. SHIPPING AND DELIVERY
Orders are processed and shipped according to our Shipping Policy.
Any delivery dates or estimated delivery times displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by circumstances outside our reasonable control, including:
- Carrier delays
- Customs processing
- Weather conditions
- Transportation disruptions
- Incorrect delivery information
- Public holidays
Once an order has been handed over to the shipping carrier, certain delays may be outside our control.
For questions regarding your shipment, contact:
7. RETURNS AND REFUNDS
Returns and refunds are governed by our Refund & Return Policy.
If you wish to return a product or request a refund, please contact us before sending anything back.
Email: support@venath.com
Depending on the circumstances, we may request:
- Your order number
- Your name
- Photographs of the product
- Videos showing the issue
- Additional information necessary to evaluate your request
Nothing in these Terms is intended to restrict any consumer rights that cannot legally be excluded.
8. PRODUCT USE AND SAFETY
VENATH™ products must be used according to the instructions and safety information provided with the product.
The VENATH™ Eye Rejuvenation Device is intended for personal beauty and wellness use.
Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition, unless expressly stated otherwise and legally permitted.
Product information available on our website is provided for general informational purposes and should not be considered medical advice.
If you experience discomfort, irritation, or an unexpected reaction while using a product, discontinue use and seek appropriate professional advice when necessary.
9. INTELLECTUAL PROPERTY
All content appearing on the VENATH™ website, including but not limited to:
- VENATH™ name and branding
- Logos
- Product photographs
- Videos
- Graphics
- Text
- Designs
- Website layouts
- Marketing materials
is owned by or licensed to VENATH™ unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit our content without prior written authorization.
10. THIRD-PARTY SERVICES
Our website may use third-party services to operate our business, including payment processors, shipping providers, analytics services, advertising platforms, and e-commerce technology providers.
These third parties may have their own terms and privacy policies.
VENATH™ is not responsible for the independent policies or practices of third-party providers, except where required by applicable law.
11. WEBSITE AVAILABILITY
We make reasonable efforts to keep our website available and functioning properly.
However, we do not guarantee that our website will always be:
- Available
- Uninterrupted
- Secure
- Error-free
- Free from technical problems
We may temporarily suspend or modify the website for maintenance, updates, security, or operational reasons.
12. DISCLAIMER
To the extent permitted by applicable law, information provided on the VENATH™ website is provided for general informational purposes.
We do not guarantee that every product will produce identical results for every individual.
Individual experiences may vary depending on factors such as personal circumstances, usage, consistency, and other conditions.
13. LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, VENATH™ shall not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.
14. CHANGES TO THESE TERMS
We may update these Terms of Service from time to time.
When changes are made, we will update the “Last updated” date at the top of this page.
Your continued use of our website after the updated Terms have been published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
15. GOVERNING LAW
These Terms of Service shall be governed by the applicable laws of the jurisdiction in which the business operating VENATH™ is legally established.
Nothing in this section is intended to remove or restrict mandatory consumer-protection rights that may apply to you under the laws of your country or region.
16. CONTACT US
If you have any questions regarding these Terms of Service, your order, our products, or our policies, please contact us:
VENATH™ Customer Support
Email: support@venath.com
Customer Support Hours: Monday–Friday
Response Time: 1–2 business days